Laughlin Class

I'm continuing to update our Proactive Training Series. Our next training program will take place at the Pioneer Hotel and Gambling Hall in Laughlin, NV. We've added to the series two critical topics: "Conducting Successful Surveillance Audits" and "Interpreting Statistics and Trends". Both of these presentations were put together at the request of previous attendees requesting that we delve into these topics more deeply and specifically.

Contact us at www.djbosspi.com for further information.

Strategies to Reduce Internal Theft and Fraud

One of the things I've noticed when doing my loss prevention and surveillance training across the country is that most security, loss prevention, and surveillance professionals don't know two things: 1) internal theft and fraud is a huge problem (probably our biggest problem) and; 2) internal theft and fraud can be attacked proactively and tremendously reduced.

In order to address these areas we've put together a class at the International Gaming Institute at UNLV. The class is called "Strategies to Detect and Prevent Internal Theft and Fraud" and is scheduled for September 14 - 16, 2009.

In the class we will cover the causes of employee theft, its costs, types of internal theft and fraud that occur in all departments, and the strategies and techniques you can use to detect and reduce internal theft in the workplace.

This is a great class and you will walk away with information you can use immediately to protect your company or business.

For further information go to www.djbosspi.com. This is a class you shouldn't miss!

Thunder Valley Casino

Just returned from providing a training presentation at the Thunder Valley Casino in Lincoln, Calif. What a first class operation! I was impressed with their beautiful and well maintained facility and the people that work there. Everyone from the front line employee to the top executives was friendly, positive and outgoing. The food was wonderful! We were treated royally! We will return just to visit.

Our training class was well attended and accepted. I found the people attending the presentation to be extremely knowledgeable and open minded. We had a lot of fun covering the fundamentals of surveillance operations and internal theft and fraud. I can't wait to go back again. We made a lot of friends.

Player's Clubs

During my recent excursion across the country training and working with surveillance people in many different jurisdictions one thing is coming across strongly; Player's Clubs are suffering theft and fraud at an alarming rate.

I spoke with a number of surveillance directors and every one had been hit with some type of scam in their Club. In each of these scams and frauds employees were involved.

If you check the news you will find a number of recent incidents involving Players Club theft and fraud. The losses are not minor. I've seen a range of $10,000 to more than $1 million!

Clearly we must address this issue. I'd love to hear from you!

In the last few weeks I have visited a number of gaming jurisdictions and spoken with many of you folks on the front lines. The message I continue to hear is that internal theft continues to rise and we are not providing enough training to stop it or even slow it down.

What I also see is that criminals are usually better at what they do than we are at what we do. They are usually exceptional both at stealing and covering it up. If they didn't get greedy many criminals would never be caught!

Employees who steal from the company are criminals, they can be adept at their theft and preventing its detection. But they can be caught.

Use the surveillance trade craft we've often discussed to catch your employees; proactive operations, audits, reporting of exceptions, and others. If you can get inside the curve of employee theft you can reduce it!