I just completed an article (Internal Theft in Gaming: A Reflection of the Economy for Security Management Magazine, September 2009) along with my fellow members of ASIS International's Gaming and Wagering Protection Council. The article's theme is that employee theft increases as the national economy goes down.
If you think about it, that is, unfortunately a true statement. Employees in the gaming industry, as well as other industries, are being laid off or their hours/days reduced. However, their monthly expense doesn't change. We must all continue to pay our mortgages, car payments, food bills etc.
In gaming, where a good portion of the employees depend on tips to augment their income, tips are way down because people aren't coming to Las Vegas as often right now or spending as much. While most employees are honest and hard working, there are always some who steal even in the best of times, and now because of the economy, those who feel they must steal to pay their bills.
This is important for gaming executives to note because in today's world, it is not the advantage player or cheat that will hurt you. It is the person already inside your operation; your employee.
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I have seen that most employers can be negligent on training their employees in a lot of departments, but why are they not taking security and surveillance seriously since so many customers are willing to sue now a days?
ReplyDeleteNormally this is due to the failure of a company to allocate training dollars to the loss prevention department. Such companys depend on "on the job" training.Not a wise thing to do. Training should be done on a regular basis not only to avoid lawsuits but to provide good security.
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